Data & IT Monitoring

Monitoring means more than just reacting to “System Down” alerts. A solid monitoring system delivers the reports and analysis needed to anticipate an IT issue—whether it's scalability or system instability. With our proprietary Anticipation Advantage Methodology, we proactively stay on top of minor symptoms, addressing them before they have a chance to become major problems.

At Prosper-IT, we make monitoring a primary function of proactively managing your systems, using industry best-practice recommendations to help guide us on the key attributes to be monitored. Then, we integrate this information into a “run book” specific to your business.

First, we build an escalation procedure that calls on your Prosper-IT Managed Hosting team as the first line of defense for alerts. We identify relationships of monitored systems, define components to monitor and develop proper monitoring thresholds. We also identify custom logs to monitor; then, we develop customized remediation plans.

Once your monitoring system is in place, we stay on top of generated events, follow escalation procedures and run books specific to your plan. We always keep you informed throughout the alerts and remediation process. We proactively assess monitored data to intelligently predict and prevent system bottlenecks. Finally, we continuously measure the effectiveness of our monitoring systems, providing scalability foresight based on monitoring trends we help you identify.